How it works
How we take the hiring work off your plate.
You talk. We write the brief, source, test and interview. You meet a short list of people who already passed, and hire the one you want directly.
Get my short listTalk through the role
By chat or a call with our team. We ask the questions. You don't write a thing.
Approve your role brief
Tasks, tools, hours, day 30 goals, and the level and rate the work needs. Within 24 hours. Nothing is screened until you say the brief is right.
Meet your short list
Three operators scored against your brief, with the questions to ask each one. Each one comes with why they fit and any gaps, flagged honestly.
Hire them direct
They start with a first-week plan built from your brief. You pay one rate through us. We help with tools access and a first-week plan so they start fast.
Step 1 takes one conversation.
Chat with Orla, our AI hiring partner, or book a call with our team. We ask about the work, the tools, the hours and what success looks like at day 30. You get a role brief in your inbox within 24 hours.
What's eating your week right now?
Following up with leads. And our CRM is a mess.
Which CRM? And when a new lead comes in, how fast does someone reply today?
HubSpot. Honestly, sometimes the next day.
That's a sales support role. Here's your brief. Did I get it right?
- Day 30 goal
- No lead waits more than an hour
- Tasks
- Lead follow-up, booking calls, CRM cleanup
- Tools
- HubSpot, Gmail, Calendly
- Hours
- 20 a week, 4 hours overlap
- Level and rate
- Mid-level, hourly rate in your brief
Our published scorecard
Most services just say "vetted". Here's exactly how we score.
| Criteria | Weight | What the reviewer considers |
|---|---|---|
| Role-specific ability | 35% | Can the person complete the core tasks to the required standard? |
| Communication | 20% | Can they understand instructions, explain progress and raise issues clearly? |
| Reliability and ownership | 20% | Do they show accountability, consistency and sound judgement? |
| Relevant experience | 15% | Have they handled similar tasks, clients or tools? |
| Availability and fit | 10% | Do their schedule, rate and expectations fit the requirement? |
Honest short lists
Each short list explains why each candidate fits and flags any gaps, with the questions to ask each one in your interview.
If it doesn't work out
Not a fit in the first 30 days? We replace them free, for any reason. If they quit later, we find you someone new at no extra cost. [CONFIRM terms and exclusions]
Meet Orla
One AI hiring team. A person checks every step.
Orla and our agents do the hiring work: the brief, the screening, the scoring and the short list. Our team approves each step, so nothing reaches you that a person hasn't checked.
Orla and the AI team
Working on a role
- BBrief AgentOrlaWrote the brief for a sales support roleDone
- SScreening AgentOrlaScreening operators on HubSpot and Calendly, with video answersWorking
- MMatch AgentScoringScores the best operators against the briefNext
- ✓Our teamHuman checkApproves the short list in one clickNext
Writes your brief
A short chat, or start from a ready job description. You approve every word.
Screens every operator
Role questions by chat or voice, two video answers, then a skills test on your tools.
Scores on five criteria
Role skill, communication, reliability, experience, and availability and fit.
Drafts your short list
Up to three people, with honest gaps and the questions to ask each one.
Your next hire, without the hiring.
One conversation. A brief we write with you. A short list of people who already passed.
Get my short listRather not manage them yourself? VA Hub PRO will.